Welcome to Favellia Patisserie. These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing this site or placing an order, you agree to comply with these Terms and any applicable laws. If you do not agree, please do not use our services.
You may browse, place orders, and interact with our content for personal, non-commercial use only. Any unauthorized use, reproduction, or distribution of content from this site is prohibited.
All orders placed online are subject to acceptance and availability. Once you place an order, you will receive a confirmation email. We reserve the right to cancel or refuse any order at our discretion. Prices listed are in AUD and include applicable taxes unless stated otherwise. Payment is processed securely through our payment gateway.
Delivery timeframes vary based on location and item availability. We strive to dispatch orders within two business days. Delivery fees apply and will be displayed at checkout. We are not liable for delays caused by third-party carriers or unforeseen circumstances.
If you need to cancel or modify an order, please contact us as soon as possible. Custom cakes may incur a cancellation fee. Perishable items cannot be returned for refund, but we will replace any product that arrives damaged or does not meet quality standards. Photographic evidence may be required.
All content on this website, including images, text, logos, and designs, is the property of Favellia Patisserie. You may not use, reproduce, or distribute any content without our prior written consent.
Favellia Patisserie is not liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability for any claim related to our services shall not exceed the purchase price of the product you ordered.
Your use of personal data is governed by our Privacy Policy, available on the Privacy Policy page. By using our site, you consent to the collection and use of data as described.
These Terms are governed by the laws of New South Wales, Australia. Any dispute arising under these Terms will be subject to the exclusive jurisdiction of the courts in Sydney.
For questions about these Terms or any other inquiries, please contact us at:
Phone: +61 2 8275 6777
Email: info@favellia.com
Address: 644 George St, Sydney NSW 2000, Australia